Everything You Need to Know About Boiler Grants in 2024

Claiming a boiler grant can seem like a daunting process so we have decided to answer some of the questions we are asked most often.

Who can claim a boiler grant?
Under the rules of the current scheme, only homeowners are entitled a grant. Someone living in the property must be in receipt of at least one qualifying benefit or tax credit. Our who qualifies page contains a full list of eligible benefits. The boiler itself must also be at least 5 years old and be either inefficient or have a fault.

Where do the grants come from?
The scheme is known as the Energy Company Obligation (ECO) which was set up in 2013 by the Government’s Department for Business, Energy and Industrial Strategy (BEIS) formerly known as DECC. It places an obligation on large Energy Suppliers including British Gas, EDF, E.on, npower, Scottish Power and SSE to reduce carbon emissions from domestic properties. Installing insulation and heating are two of the most effective ways to do this and therefore the most common measures funded under the scheme.

Will the grant cover the entire cost?
The amount of ECO grant funding allocated to a property is based on how much carbon will be saved by installing a new boiler. The size of the property and it’s current level of energy efficiency are therefore taken into account. Large properties that are poorly insulated and are expensive to heat will typically see greater carbon savings than smaller, better insulated and heated properties. A contribution towards the cost is therefore sometimes required, especially if additional work is needed beyond a straightforward boiler swap.

 

Who installs the boiler and claims the grant?
The boiler can only be installed by a company who have been accredited to the PAS 2035 standard. This ensures they have all required certifications such as Gas Safe and that they work to extremely high standards of quality, health & safety and customer care. Once the boiler has been fitted, the installer claims the grant from an energy supplier or one of their appointed agents.

Is there a warranty?
There is always a warranty with a brand new boiler. It varies in length between two and ten years, depending on the manufacturer and also if they have any special offers available at the time. The warranty will pay for all parts and labour in the event of a breakdown.

How do I apply for a boiler grant?
You can apply directly to an energy supplier or to a PAS 2035 accredited installer. However, EnergyLink can put you in touch with an approved local installer who will often have access to several sources of grant funding. To apply, simply complete our online application form and someone will contact you to check your eligibility and arrange a free, no-obligation survey if required.

How long does it take?
After your initial enquiry, you should be contacted within two working days but it will often be quicker. Someone will ask you a few questions to make sure you are likely to qualify and estimate the amount of funding available. A survey is sometimes required which can take up to two weeks to organise. Installation of the new boiler is normally up to two weeks after survey. In general, it should take no longer than four weeks from start to finish although it can be more during the busier winter months.

What if I don’t qualify for a grant?
If you are not entitled to a boiler grant but you have a low income or any health problems, you may be able to claim some funding from your local Council. They have a Flex scheme which is part of ECO and they occasionally run their own schemes. EnergyLink installers can also help with Green Deal finance which is a type of loan that is paid back using the savings made on your energy bills. Other types of finance may also be available.